Refund Policy

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Divya Prerak Kahaniyan.And the terms "You" /"Your" / "Yourself" refer to the users.

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the description of each book before buying it, it provides all the details about the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to request a refund from us. Our Policy for the refund will be as follows:

Shipping Policy

We understand the excitement of receiving your order promptly. Our team works diligently to process and ship your items within 1-2 business days. We offer reliable shipping options, including standard and expedited services. Shipping fees are calculated at checkout based on your location and chosen delivery method. For international orders, please note that additional customs fees may apply. You'll receive a tracking number once your order is on its way. Feel free to reach out to our customer service team if you have any questions about your shipment. Your satisfaction is our priority, and we're committed to ensuring your items reach you in perfect condition and on time.

Return Policy

We want you to be thrilled with your purchase. If you're not completely satisfied, returns are easy!
Please return the item within 30 days of receiving it for a full refund or exchange. Items must be in their original condition with tags attached. We're here to make it right – hassle-free returns, because your satisfaction is our priority.

Refund Policy

We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund. User have to write us a mail mentioning genuine reason along with order number and memo at jaihindtendua@gmail.com.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.